Pepwave Balance dropping internet

Balance with Cat 18 module, 2 sims, constantly dropping the internet on all devices. Have researched and find no consistent answer that has worked. Reset to factory settings, segregated 2.4 and 5 hz AP’s. constantly reassigning DHCP tp devices - any input on causes? Bad router?


Please, submit a ticket with diagnostic report from Balance. Then support team can check the logs if anything obvious regarding the dropping internet.