We have been happily using a Balance 20 in the office for a few years. We have some remote workers now, and I would like to get them onto the LAN. I purchased a Pepwave Surf SOHO for myself to try getting a PepVPN tunnel up and running. I have been unsuccessful so far (the status just says “Creating Tunnel…” on both ends). In the office, I have the Balance 20 in the office configured in the following manner:
PepVPN->Local ID = My_Custom_Name
PepVPN Profile:
[ul]
[li]Name: My Name[/li][li]Active: Checked[/li][li]Encryption: 256-bit AES[/li][li]Remote ID: The serial number of the Surf SOHO[/li][li]Authentication: Preshared Key[/li][li]Pre-shared Key: My Key[/li][li]NAT Mode: Checked[/li][li]Data Port: Default[/li][/ul]
Surf SOHO Profile:
[ul]
[li]Name: Company Name[/li][li]Active: Checked[/li][li]Encryption: 256-bit AES[/li][li]Authentication: Remote ID / Pre-shared Key[/li][li]Remote ID / Pre-shared Key: My_Custom_Name / My Key[/li][li]NAT Mode: Unchecked[/li][li]Remote ID Address:[/li][LIST]
[li]50.xx.xx.xx (Office WAN IP 1)[/li][li]63.xx.xx.xx (Office WAN IP 2)[/li][/ul]
[li]Data Port: Default[/li][li]Bandwidth Limit: Unchecked[/li][/LIST]
Any help would be greatly appreciated.
Thanks,
Jon Cooper