As of this date, if you dial (650) 450-9668, then x1 for tech support, it prompts that “if this is a network outage emergency, dial 9”. If you press 9, the call drops.
If you call back and wait for the queue to let you leave a message, the call also drops.
This is extremely frustrating when you are indeed having a network outage emergency.
Anything we can do to help?
Hi Alexander
If you are looking for technical support, please visit our support page or submit a support ticket here ,
our team will be in touch to assist with your inquiry.
Thank you.
Hi - I apologize for the confusion. Telephone support was discontinued several years ago, and this number was mistakenly kept online.
If you are in need of support, your first option is to contact your point of purchase. If you are unable to receive support from there, please submit a ticket directly with us and advise that your point of purchase was unable to provide support.