Peplink Balance 30 randomly rebooting


#1

Hi,

Over the last week our Balance 30 has been randomly rebooting - sometimes it will last a few hours, sometimes just a few minutes.
The firmware is up to date and the device is not overheating.
I can’t think of anything else that would cause this.

Please help!


#2

Hello,

I would go ahead and create a support ticket here: http://cs.peplink.com/contact/support/ so we can take a deeper look into the issue at hand.