Peplink Balance 20 Login Prompt

On a new install of this router, I keep getting prompted to login from a popup. Usually, I have to enter the login information at least twice before it accepts the login. If I close the login prompt without logging in, it still allows me to make changes to the router.

Hardware Revision: 6
Firmware: 8.0.0 build 3623

Is there a setting on the router that is causing this to happen? Or, is there something I need to do in order to fix a problem in the router?

Thanks in advance!

screenshot of pop up…

It’s a standard login prompt.

i have no popups on my login… please post a screenshot

Sorry for the delay in replying to this!

We discovered another device on the network with the same IP address. The popup was coming from that device.

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