Peplink balance 20 bpl - 021

Zamir_Faiz · March 12, 2020, 9:35pm

Hi all. Im newbie here need help, my office got this peplink balance 20 bpl-021 router. I set a l2tp vpn connection. Then i try test to connect all user with 3 diffrent laptop. Upon third user it wont connect. Is it cause the model support only 2 tunnel for l2tp?

Tim_S · March 14, 2020, 4:16pm

Hello @Zamir_Faiz, welcome to the Forum!

What firmware version is running on your device? Thanks

Zamir_Faiz · March 16, 2020, 11:50pm

Hi Tim my current version is 6.3.4

Rick-DC · March 17, 2020, 2:39am

Hi. As a first measure you may wish to install the current FW. (I know that’s what @Tim_S is going to tell you … ) There have been many good changes/improvements since the old version you are running. See … https://www.peplink.com/support/downloads/. All hardware versions of the Balance 20 can take the latest firmware. - Rick

Tim_S · March 17, 2020, 9:26am

Thanks @Rick-DC, we always appreciate all of your help here on the Forum and so does the community!

Zamir_Faiz · March 17, 2020, 11:41pm

Hi Rick thanks. will try to reschedule the update for the hardware.Hi Tim thanks also for your support