Peplink Balance 20 and Incontrol2 don't agree


#1

Wan 1 and Wan 2 bot show connected in the Peplink Device dashboard, but https://earth.ic.peplink.com/o/j7pTd0/n/2/d/1/overview in Incontrol2 overview shows that Wan 1 has “failed DNS test” loggin out and logging back in doesn’t change the error in Incontrol2, and flushing the internet browser cache doesn’t change it either. Same if I log in from another computer.
It used to work fine, but now Incontrol 2 doesn’t correctly detect WAN 1 connection status.
Chester Graham


#2

Hello,

I would delete the device out of IC2 and re-add to see if this makes a difference.