Peplink 380 access by console


#1

I can no longer access my Peplink 380 by the LAN port. I wanted to have access by the console but it is not also possible. Someone could help me by giving me the number of the DB9 console port ? (my email address:uni@eit.to)


#2

Web admin access was probably disabled by mistake. Are you able to reset your Peplink on the LED panel?


#3

No I can not because the LED panel is no more readable


#4

In that case we might need to resolve via our support queue. Did we buy through a local partner?

If so, please contact them to file a support case. We will then work with them to sort this out. Thanks.


#5

i’ve the same problem.


#6

Please open a support ticket for further investigation:
https://contact.peplink.com/secure/create-support-ticket.html