Pageplus (or visible) not working in MAX BR1 Pro 5G

Hi,

I use T-Mobile as my primary sim and I used to have a visible sim as my secondary but it would never get past connecting, it would bounce from tower to tower and never connect.  I decided to switch to pageplus to test it.  It seems to have the same issue.  If you have either of these working would you be willing to share your cellular settings as maybe I have something off (though almost everything is set to Auto).

I can tell you in auto it selects “vzwinternet” as it’s APN. I am running firmware: 8.3.0 build 5211

Thank you!

I use Visible on my MAX BR1 Pro 5G and I leave everything set to auto except for the TTL which is set to 64. You MUST activate the SIM by placing it into a phone first.

The sim is active and working in the phone and I have tried using TTLs of 64, 65, and 117. None of which worked.

How long are you waiting to allow it to move between towers to find the best signal?

I allowed it to bounce around for about 10 minutes. It would pick up LTE, then LTE-A, then back again. Towers 2, 4, 5, 13, 15, 66 all with good signal while it searches around.

You may need to change your IP address, but assuming you have the default address, login to your device at 192.168.50.1. Once logged in, change “index.cgi?mode=config&option=main” to “support.cgi”. and hit enter. Click “Cellular module firmware update” and see if an update exist. I’m running 03.09.11.00.

Well, I am way behind there. Let me update that and get back to you. Thanks!

Cellular
01.07.19.00Current:
03.09.11.00Latest:

Sounds good.

So it is exactly the same. Still sits in connecting forever, bounces around. I decided to upload some images of the connecting, config, etc. to see if anything stands out to you or anyone else. I left it trying to connect for over 15 minutes today with no luck, and my firmware on the cell module has been confirmed to be 03.09.11.00Latest.

Please help.



Try putting the network mode to generic and use the visible APN.

I am confused by this comment. The APN for both Visible and PagePlus based on what comes on my phone handset when using the sim for each is:

vzwinternet

which is what auto sets it to (please see my attached image including the APN). What difference would it make if I manually set it to the same APN it is automatically choosing?

Figured it out all. I decided to start trying APNs of some of the subsidiaries of Verizon. The trackfone APN worked! Thanks for helping me talk it through.

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I’d say your line isn’t provisioned correctly. I didn’t have to do any of that. I’m glad you got it working though.

Since it seems to be both visible and pageplus (I can test both) that are doing this, I wonder if it is just how the towers are set up in my area? I know they were both supposed to have an APN of vzwinternet based on what most people are seeing. I am currently now allowing the connection to run for a bit while I test it. I still plan for t-mobile to be my primary but I want to do a good test of the pageplus sim before switching back.

I’m glad you were able to get it working. If I need to switch to my Visible SIM to provide you screenshots of my configurations, please let me know.

I appreciate all your help. At this time I am OK with my settings and they are working, if in the future it fails I may come back and ask you for your settings.

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