Outbound Policy advise

I have a newly deployed site using Peplink Balance 580X.

Overall the connection is working fine using speedfusion.

However, there was an issue raised where it said that there were some specific sites that were not inaccessible - specifically -

https://www.brusselsairlines.com/ and
https://indianvisaonline.gov.in/

I did some research and found out sometimes when traffic are being passed through the SpeedFusion some sites block it as they seem to come from VPN connections.

To bypass this, I created two identical policies one for the airlines site and the other for the visa site but the airlines site is working fine now but the visa site is saying it is timed out. I have tried this from other computers from other sites where there is no speedfusion and they are working fine.

Is there any other thing that needs to be done for this?

Can you share the rules as you have them configured?

It could also be something a bit more subtle that the Indian visa application site is loading resources from other domains that are still being impacted when traffic is sourced from SpeedFusion.

To test that theory you could create an outbound policy that matches the source of a single host device on your LAN and send that directly out the WAN regardless of destination to see if that fixes it.

Thanks a lot for your response, yes attached is the config; the bottom two are through the speed fusion, the others are websites that I am trying to fix and I believe this config should route the traffic directly through the WAN paths

I had this identically configured but added additional WAN paths in case the one of the WAN paths was not available when the attempts are being made. I have had no complaints regarding the airlines website though

Please let me know if you need any other information?

Try removing the www

As Jason mentioned remove the “www” from there so the domain is treated as a wildcard.

I’d also set the protocol to “any” for now too, just in case either of those sites are using QUIC protocol.