OPENVPN remote user access issue since upgrading to firmware 8.3.0

Post upgrade to firmware version 8.3.0 on my Balance 310x, OpenVPN (Remote User Access) has ceased working. The TLS handshake is now failing during the connection set-up. I have installed my own CA certificate, rather than using the default one.

If I reboot/revert back to the previous firmware (8.2.1), then the connection works again.

Has anyone else had this issue?

Hi Paul, I’m having the same issue when connecting an OpenVPN WAN interface to the OpenVPN (Now CloudConnexa) managed service.

It enters a “Connecting… → Disconnected → Connecting…” loop.
Reverting back to 8.2.0 or 8.2.1 fixes the issue.

Have you had any luck getting it to work on 8.3.x?

hello,
I am having the same issue, on 8.4.1 were you able to find a solution?