Obtaining IP address problem


I am working on a yacht and just before the boss gets onboard the wifi has stopped working so am looking for a savior.

I have managed to get into the router and the WAN connection status is stuck on “Obtaining IP address”. My signal is RSSI: -67dBM which I believe is pretty good, or at least good enough to obtain an IP.

I’ve screen shotted my details below so hopefully someone can make sense of them, please bare with my I am mechanically trained and wifi and networks arent my forteit.

Thanks for your help,


Hi engineer1

Welcome to our forum,

Could you open a ticket on our platform to review your case? You can click on this >link< to open your case.