Not working Hardware Button and no log in

I have Peplink 380 using Firmware 8.0.1 and 8.0.2. Now, I’m facing that hardware button is not working and not access login(no ping using LAN1, LAN2, LAN3.) Please, advise what should I do. What is the error in this case?


Please open a support ticket for this.

Forum post may not able to help for such issue. Base on the issue description, it’s sound like hardware faulty.