No SIM Pool option

[jo.campus]

Hi,

I have two groups in our Organization which doesn’t have the SIM Pool Bandwidth Management even though it has Incontrol2 subscription.

Thanks,

Josephine
Technical Support
SinglePoint Communications

[TK_Liew]

Please provide the InControl2’s URL of the 2 groups that you mentioned. Thanks.

[jo.campus]

Hi,

Here’s the URL of the 2 groups:
https://mars.ic.peplink.com/o/n7myhm/n/248/overview
https://mars.ic.peplink.com/o/n7myhm/n/94/overview

Thanks,
Josephine

[TK_Liew]

All the devices in these 2 group are v6.3.4 or v7.0.1. SIM pool report is supported from v7.0.2. Please find the link below for better understanding.

SIM Bandwidth Pooling

Supported from firmware version: 7.0.2 you can define multiple SIM pools for each IC2 group, and set the pool’s bandwidth quota limit. Email notifications are sent once quotas are reached. To create a new SIM pool log on to InControl2 and open the page for the group that the devices that you want to create a SIM pool for are in. Make a note of the IMSI numbers for each SIM card that you would like to add to your SIM pool. The IMSI details can be found in several places; they are visible in …

Fyi, all the BR1 in this group - InControl 2 are old hardware (Hw1). You can’t upgrade to v7.x.

[jo.campus]

Thank you for the clarification.