Hi. My first post here.
Bought a Pepwave Surf SOHO MK3 in January, set it up a month ago (we were renovating the room and it took longer than expected).
With the recent malware infections of routers, I have taken to shutting off, then turning on, our household router. But the MK3 does not have a power on/off switch. I understand one should unplug the power adapter. I have started turning off, then on, the surge suppressor – it has a lighted switch. This action power cycles all the devices plugged into the surge suppressor (currently, only the cable modem and the MK3).
This past weekend, I did this again, and the cable modem turned on, but the MK3 did not. No lights came on, on the front or the back. Without the router, the only Internet connection was through my smart phone.
Is there some way, such as by replacing a fuse, to convince the MK3 to turn on again?
The power adapter and the MK3 itself are both at room temperature. I tried another outlet that has power, and the MK3 doesn’t work there either.
I’d rather not send it back (purchased through Amazon) if I can get it to work again.
Any help will be much appreciated. – Bob