No internet help please

Hi
I’m a complete noob to this.
I have a pepwave max br1 mini for my workshop I use a o2 Tesco mobile sim in it. It’s connected to 1 computer via a lan cable and a couple of cameras wirelessly,
It was great to start with but now I have no internet at all, it was coming on and off but now nothing.
I’ve tried a different SIM card and still the same,
I’ve uploaded a photo,
Thanks for your time

Hello

I wonder if it is defaulting to O2 APN settings and not Tesco mobile.

Are you able to check the APN settings and see if they are set to

APN: prepay.tesco-mobile.com
Username: tescowap
Password: password

It may be they will need to be specified manually.

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Thanks Adam
This sorted it perfectly, your knowledge is impressive, thanks again

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You’re welcome, glad it worked!

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Hi Adam
sorry to bother you again but my router keeps disconnecting from the internet and i have to unplug and plug the router to get it to work again, its coming up as low security, is that anything,
thanks again Lewis

It it your WiFi that is disconnecting or the cell?

For the low security you are probably using WPA, I would change your WiFi to use WPA2 and WPA3, that should get rid of the security message.

also make sure you are using the most up to date firmware, currently 8.4.1

if you internet is disconnecting then I would suggest talking to the partner you purchased the device from so they can check if there is an issue.

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