Need help troubleshooting SpeedFusion

General
,
1

Device: Peplink B One 5G (B-ONE-5GN-T-PRM)
Serial: 1936-6887-04B1
Firmware: 8.5.3 build 6030

Issue:

  • SpeedFusion Connect tunnel to Chicago (SFC-CHI) shows “Established”
  • Both WAN 1 and Cellular are Priority 1 and Connected
  • However, when I go to SF Connect → Route by Wi-Fi SSID or Route by LAN Client, it says “No SFC Location available”
  • I cannot route traffic through the SpeedFusion tunnel for seamless failover

Goal: Configure true seamless Hot Failover so video calls don’t drop when WAN 1 fails

2

hi…

Can you check how much data have you avaliable… it is at dashboard

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image481×108 4.62 KB

3

Hi, I really appreciate your response. I confirmed I have plenty of data. I was able to sort out quite a bit of my issues, however, I have been unable to get hot failover work. I got Prime Care + and I’ve been waiting over a day for a response. Is that normal?

4

hi…

Here at forum… it is a collaboration team… most of us are just a Peplink users.

We try to help other users, sharing knowledge about common issues and helping each other.

Please…
Can you check how you select the wan for your SFC, sample below:

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image447×230 9.08 KB

How you select a SFC, using LAN option? sample below:

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image791×123 4.89 KB

and… check at status… the SpeedFusion connection
image

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5

Screenshot 2026-02-21 at 6.57.46 AM
Screenshot 2026-02-21 at 6.57.46 AM3006×1510 498 KB

Hi. I tried to upload the same photo on my peplink that you showed me. You helped me because when I brought up the SpeedFusion detail I discovered that there was a problem with my outbound policy. I switched the setting for each tunnel to enforced.

Now I am getting seamless failover when I just tested disconnecting my WAN 1 and running over cellular. I got a successful hot failover result 3 times in a row and very satisfied.

I appreciate your quick willingness to help me.

Sincerely,

Eric

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