I have a Peplink Balance 360 HW5 and whe looking at the console, it’s hanging up on boot with the error message “CMOS Settings Wrong, CMOS Date/Time Not set”. This unit is a backup unit on the shelf and has been sitting for a long time. I replaced the CMOS battery
I can’t get into the BIOS to reset the system clock. (or allow it to continue booting on error).
Peplink are not able to release passwords like these outside of there internally & tightly controlled security environment.
As you have opened the lid and replaced the battery the unit may no longer have any warranty (general condition of the most manufactures warranty is that you do not open or attempt to replace parts in the field without direct written manufactures consent), see more here at Warranty, Support & Return Policies.
You may be best placed to raise a support ticket, so you can organise an RMA for repairs, this can be done here by the “Open a Support Ticket” link.
Post your support Ticket # here once raised also for the Peplink Team.
Happy to Help,
Marcus
OLD post but the solution is to replace the cmos battery, connect to the console, in the console you have the option to boot to default, then once it has booted up, go back and log into the web interface 192.168.1.1 and set the time/location and then save and apply and this will fix the cmos clock boot error.
I set NTP server by WEB interface only. The time can not be set by other way.
I have access to the device by console port but I can’t login with user ‘admin’ password ‘admin’ .
‘admin’ ‘admin’ work with the WEB interface but it doesn’t work with console connection.
Should I login to the WEB interface and then boot to default from WEB interface ?
I have the same issue, did you ever get a resolution?
Have replaced the CMOS battery but continue to get the error on console every bootup
Peplink support refused to help.