I’m after some advice.
We have a single group within Incontrol that has many devices in the group (all Balance ONE’s running firmware 7.0.2).
For ease of configuration they all have the same VLANs present (6 VLANs in total).
Each device has 2 different Captive Portals each but they are assigned to the same VLAN at each device.
Site 1 - VLAN10 - Captive Portal1
Site 1 - VLAN20 - Captive Portal2
Site 2 - VLAN10 - Captive Portal3
Site 2 - VLAN20 - Captive Portal4
Site 3 - VLAN10 - Captive Portal5
Site 3 - VLAN20 - Captive Portal6
And so on, you get my drift…
Like I said they are all managed under the same group.
Does anyone see any issues with this config.? The Balance ONE on this firmware suggests it can handle multiple Captive Portals now.
I should mention that within Incontrol I have an exclamation mark against all my VLANS that I created under Incontrol “Please do not apply the same VLAN to the same device. otherwise only one VLAN will be applied”. Well the VLAN only appears once on each device so this shouldn’t cause any issues.
The reason I ask is I am not 100% sure all the Captive Portals are working, all at the same time. Someone reports they can’t get to the Captive Portal page at one site, we reboot the device and I could be wrong but it appears then we get a call from another site complaining of the same thing.
Any advice would be appreaciated. I would hate to have to create multiple groups and then move the devices in to their own groups and then have to re-create each of the Captive Portals if it can be avoided, which would be just to rule out the whole VLAN thing only to find I still have the problem.