I try to set up a Wifi WAN with TelenetWiFree on a MTOG SSID with WAP2 Enterprise.
each time I try to enter my Login ID: [email protected] I get a error “Invalid Login ID” as if the @ is not accepted.
Do I need to change something?
Regards
Robert
I try to set up a Wifi WAN with TelenetWiFree on a MTOG SSID with WAP2 Enterprise.
each time I try to enter my Login ID: [email protected] I get a error “Invalid Login ID” as if the @ is not accepted.
Do I need to change something?
Regards
Robert
Hi Robert,
Can you provide screenshot which can show where you get this error message?
Thank you.
Hi Robert,
May I know how many characters of your login ID?
Hi,
Can you try max 16 characters? We tested it is working fine.
Yes I just tried with 16 characters and it is accepted. Unfortunately the provider gives me a Login Id which has 18 characters. What now?
Hello,
I would contact the provider to see if they can give you one that is 16 characters and below.
Otherwise you can create a ticket and we can see if there is anything engineering can do. I would check with the provider first.