I have a Max Transit 5G that just arrived. I inserted my T Mobile 5G SIM that has a static ip turned on. I insert the SIM into this new Max Transit 5G, installed all 4 cellular antennas and the 2 WiFI antennas, connect an ethernet cable to LAN port from my Laptop and powered it on. It will not obtain a cellular connection or register with T-Mobile.
When I webgui into the device, Cellular says initializing after first booting up then switches to “resetting” after a few minutes and just sits there saying that for hours. Never gets a connection. I have applied the correct APN from T-Mobile (b2b.static) to the APN field. I have powered cycled the device multiple times with the same result. I tried the SIM in Slot B as well, same result.
It does show the IMSI and ICCID numbers so its recognizing the SIM… Its not a cellular signal issue as far as I can tell, I had a different device I was using with a T-Mobile 5G sim that connected in this same spot with over 200Mbps download speed…
Any suggestions or help? I already when to T-Mobile support and they said everything is setup correctly, the only setting I should be changing is the APN to b2b.static since I have a static IP. They said it is not even registering on T-Mobile network and I should contact Peplink about the device…