Max HD Firmware 6.2 upgrade questions


#1

Our current firmware is version 6.1.2. We have tried 2 different ways to upgrade to 6.2 per the e-mail we received. 1) within the Pepwave interface, using the ‘check for firmware’ button. That says there is no new firmware available. Hmm. 2) downloaded the file fw-m700-hd…2895.bin from the web site, then ‘choose file’ for manual firmware upgrade. We get a message back, “You are advised to download the active configuration before upgrade. Are you sure you want to upgrade the firmware?” I don’t even know what ‘active configuration’ means here. I don’t want to mess around with a firmware upgrade with the wrong file or file type, so I have cancelled and will wait to hear back from someone more familiar with the process or the meaning of these messages. Thanks!


#2

Hi,

This is normal when you choose 2nd way to perform upgrade. Please find the attached below:-