MAX BR2 - WiFI as WAN barely works

Product Discussion
1

Testing BR2 WiFI as WAN by reloading a webpage. The browser can only successfully load the test page for a few seconds at a time, then it will stop loading the page and stall. After at least five minutes the browser can reliably reload the page again, but only for several seconds before the behavior repeats.

Test environment:

  • MAX BR2
  • BR2 builtin AP is OFF
  • local WiFI AP
  • BR2 is connected to local WiFI via “Wi-Fi WAN on 5 GHz”. Signal strength on dashboard is strong.
  • laptop A connected to the local WiFi AP
  • laptop B connected to MAX BR2 LAN over ethernet

Laptop A can continuously reload the test web page reliably.

Laptop B can connect to the router Web Admin application reliably.

The Laptop B browser can only successfully load the test page for a few seconds at a time, then it will stop loading the page and stall. After at least five minutes the browser can reliably reload the page again, but only for several seconds before the behavior repeats.

Both laptops have identical hardware. Swapping configurations for Laptops A and B shows identical results.

This does not appear to be a Speedfusion issue - the full BR2 configuration has three LTE connections that work reliably, both over the built in AP and ethernet LAN. The above configuration is an attempt to isolate the WiFI WAN problem.

Any help resolving this issue would be greatly appreciated. Thank you.

2

Hi Curtis, for troubleshooting purposes I would disable all cellular connections so that the only thing in priority 1 is the Wi-Fi as WAN connection.

Then I would do some ping tests from the system page of the BR2 to google.com and see how they look. You can also run a few speedtests and see what those look like.

I would also open up a command prompt on the laptop and do a continuous ping to google.com: ping -t google.com and look for dropped replies and latency times.

Hope this helps!

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3

Resolved - the local WiFI AP was the culprit. It advertised 5 ghz , but only works with 4.2 ghz. Enabling the BR2 4.2 ghz WiFi as WAN and disabling 5 ghz solved the problem. Apparently Apple’s WiFi client negotiates the WiFi band automatically, which is why Laptop A had no issue.

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