Hi guys, I recently purchased the business internet plan from T-Mobile that is part of the Peplink Partnership, 300GB for $150/month.
These plans are designed to work on our gear. I put my sim in the built in 5g modem, and using the fast.t-mobile.com APN, i am only getting 1-2mbps down and 15-30mbps upload.
I’ve never seen the download be that significantly slower than upload.
I contacted t-mobile and they said the lines are provisioned correctly, and maybe there is something going on with my modem.
I attached a copy of my speedtest and the modem details.
I also own a BR2 Pro and found that it would not aggregate multiple LTE bands on any carrier. On T-Mobile it would aggregate 5G with only a single LTE band. I received a special firmware yesterday which solved the problem and my BR2 is aggregating up to 5 bands of LTE, crushing my previous speedtest scores.
My guess is that if you had 8.2.1s095-build5072 your device would aggregate more than 5G and a single LTE band. Subsequently increasing performance.
Also just tried one of the sims from my ATT Business Unlimited hotspot plan, usually in one of my Netgear Nighthawks, which on LTE get 100 down/20 up, and 5g get 250+ down, and 70+ up. Its only get 2mb down and up.
For myself I believe the special firmware 095 “solved” the problem - however ATT+VZW are my primary and I only happened to have a T-Mobile SIM active this month for some other reason. My ATT cellular plan is not provisioned for 5G so I cannot comment on that. The ATT LTE in my area is pumping 250Mb down through the BR2 and I’m getting a combined 350Mb down so I am satisfied. plus I have starlink rv
You should open a ticket and see if they can make further improvements.
I still havent resolved this issue. Its not just TMO its also ATT. I tried the special build 5072, which did absolutely nothing for me. I have updated my ticket with support, and waiting on their reply. These modems are basically useless, which really puts me in a bind to find two additional usb modems, that work, ASAP.