Max BR1 - WiFi Wan connection drops

Product Discussion Pepwave MAX
1

Greetings. First post here. We have been installing Max BR1 devices on yachts for the past few years without any real issues.

I have a BR1 which seems to lose its WiFi WAN connection on a two hour schedule. Here’s a sample of the log file:

Aug 02 14:11:47 WAN: Shore WiFi connected to optimumwifi (25.6.169.58)
Aug 02 14:11:41 WAN: Unable to detect MTU for Shore WiFi. Fall back to 1440.
Aug 02 14:10:48 WAN: Shore WiFi disconnected
Aug 02 12:11:44 WAN: Shore WiFi connected to optimumwifi (25.6.169.58)
Aug 02 12:11:38 WAN: Unable to detect MTU for Shore WiFi. Fall back to 1440.
Aug 02 **12:10:36 **WAN: Shore WiFi disconnected
Aug 02 10:11:35 WAN: Shore WiFi connected to optimumwifi (25.6.169.58)
Aug 02 10:11:29 WAN: Unable to detect MTU for Shore WiFi. Fall back to 1440.
Aug 02 10:10:32 WAN: Shore WiFi disconnected
Aug 02 08:11:34 WAN: Shore WiFi connected to optimumwifi (25.6.169.58)
Aug 02 08:11:28 WAN: Unable to detect MTU for Shore WiFi. Fall back to 1440.
Aug 02 08:10:28 WAN: Shore WiFi disconnected
Aug 02 06:11:17 WAN: Shore WiFi connected to optimumwifi (25.6.169.58)
Aug 02 06:11:11 WAN: Unable to detect MTU for Shore WiFi. Fall back to 1440.
Aug 02 **06:10:18 **WAN: Shore WiFi disconnected
Aug 02 04:11:12 WAN: Shore WiFi connected to optimumwifi (25.6.169.58)
Aug 02 04:11:06 WAN: Unable to detect MTU for Shore WiFi. Fall back to 1440.
Aug 02 04:10:14 WAN: Shore WiFi disconnected
Aug 02 02:11:01 WAN: Shore WiFi connected to optimumwifi (25.6.169.58)
Aug 02 02:10:56 WAN: Unable to detect MTU for Shore WiFi. Fall back to 1440.
Aug 02 02:10:05 WAN: Shore WiFi disconnected

Anyone seen this sort of thing before?

2

I suspect the Shore Wi-Fi has a two-hour session limit and then it boots you, forcing a new session to be established.

3

I suspected the same thing. I’ve been in touch with the ISP that provides the hotspot and they claim that they do not kick connections off after some period of time. I’m going to go back to them now with this log file and see if maybe they have a different answer