I have a MAX BR1 Pro 5G in an RV that connects via WiFI WAN to a home office network and cellular WAN (T-Mobile) when travelling. The priorities are set with the WiFi WAN as priority 1 and cellular WAN as priority 2 Backup. This has worked well but if there is a WAN issue on the home network, the cellular WAN becomes the active WAN (as it should) but stays as the active WAN in priority 1 after the WiFi WAN is restored and does not go back into standby.
Should I be doing something different in the priority configuration?
I would start by looking at the health check settings - by default it uses DNS Lookup which we’ve found don’t always works the best. Try set it to PING and set for example 8.8.8.8 (Google) and 1.1.1.1 (Cloudflare) as the host 1&2. This we’ve found helps with WAN fail-over.
Priority 1 > 2 > 3 > 4 should work as you describe, but your health check settings may help sort it out.
So I changed the WAN Health check to Ping on both WAN interfaces as suggested and this doesn’t make sense but now the cellular WAN won’t stay in standby. What ever priority I set it to, or drag it to, it always goes back to priority 1. I verified that the WiFi WAN which is priority 1 has no internet issues but unless I disable the cellular it will always go back to priority 1 along with WiFi WAN.
So just to expand on the current issue. Whenever I set the priority to backup on any WAN connection and in any backup position other than priority 1 it holds that for maybe one second and then immediately jumps back into priority 1 (see screenshot). Dragging the connections down to a lower position does the same thing where it jumps back into priority 1.
Although I didn’t setup any outbound policies, it seems that there are two when looking in Web admin->Advanced->Outbound policy. I couldn’t permanently disable them since they’re suppose to be controlled by inControl but it doesn’t show any in inControl under Outbound policies. Perhaps I’m looking in the wrong place.
Thanks. Unfortunately any changes I make in Web admin revert back since it’s overridden by InControl. Outbound policies are empty in InControl so I must be missing something.
If you are the admin of your device you should also be able to do it even without InControl.
(you can also disable InControl for a short time) and see if that works.
Otherwise do a factory reset and start from scratch !
What I’m confused about is that InControl shows nothing in outbound policies yet is still overwriting the outbound policies in Web admin after saving changes.