I have a Max br1 mk2 and it cannot connect to T-mobile LTE band 5 in an environment where the iPhone can connect. I am using the antennas that the system brought. Is there anything that I can do to help it connect?
Welcome to the forum. I would suggest trying to force cellular module to only connect to Band 5. Navigate to cellular interface settings. Under Cellular Settings Band Selection select custom and only leave Band 5 enabled. If you will still notice connection issues, I would suggest to open up a ticket so our support team could take a look at your device. You can open up a ticket by using this link: