Max BR1 Mini will not reboot after receiving an update

We utilize the Max BR1 Minis for our cameras throughout the city. Quite frequently, the router will receive and update and attempt to power cycle, but the router never comes back online. I have to go to the physical location and turn off the power to the device manually to have it come back online. Our current firmware version is 8.4.1 build 5107. Has anyone encountered this before? Are there any patches or settings that will fix this?

@nrockhold can you elaborate more about the update(s) sent to the BR1 Minis and how frequently this would happen?

Or, maybe you can submit a ticket for our team to take a closer look at the situation?