MAX BR1 Mini - WiFI AP connection drops

The wifi AP seems to drop connection on our network frequently. Wired machines never lose connection, but the wifi AP drops at least once daily and often multiple times. I can toggle it on and off on the dashboard and it begins working again, but it’s annoying to do this to say the least and a huge interruption to the workday for multiple people.

even on latest firmware version? is wifi wan licensed on this mini?

It is running the latest firmware, and have purchased the license to unlock wifi as WAN (in 2017, actually). This is a relatively recent problem.

If wifi WAN is enabled but not connected then disable it. Then log a ticket with engineering.

It looks like wifi as WAN is disabled. How do I log a ticket?

Hi. Try this →