We have an issue with a MAX-BR1-Lte-E-T in the field. To give some background information on how we use the unit:
- Unit is connected with cellular 3G / 4G networks (1 simcard)
- All other WAN connections (cable / wifi) are disabled
- latest firmware (6.2.0 build 1902) is installed
The issue is that the cellular connection no longer connects to a network and therefore does not provide the modem with an internet connection. This usually happens when the modem is powered on for a longer time.
Till now this issue happened twice on the same modem and I captured a diagnostics report at both occurrences. A reboot directly resolves the issue and the modem starts to get internet access again. Both diagnostic reports are added as attachment.