I’m using a Peplink Balance One core with firmware 8.1.1. My ISP just informed me that they are seeing not only the MAC addresses of my WAN ports of my Peplink router but also the MAC addresses of the 12 other devices I have connected to my router. They had terminated my service as they said some of their other customers were receiving DHCP requests from my router. So I upgraded the firmware and factory reset it. I set up my two WAN connections (one with static IP and one with PPPoE) both with “NAT routing mode”, changed admin password and internet is working fine but ISP tells me they can still see the MAC addresses of my devices connected to the Peplink.
This sounds so improbable that I would question the ISP.
Your router can log every packet that leaves the WAN port. I suggest connecting just one WAN connection, then turning on that log using the support.cgi page. And ask the ISP exactly what they are seeing. That is, what types of packets do they see with your private MAC addresses - and verify these are really the MACs of your devices.
Which begs the question: how the heck can an ISP know what the MAC addresses of your devices are? How do they know the rogue MAC addresses s do’nt belong to another customer of theirs? Very strange indeed.
It is a wireless ISP and I guess they are able to determine what is passing along the wireless connection. They were able to provide me with a list of MAC addresses and I verified they were from my network.
@mystery, the IPv6 option is available on the higher-end models, eg. Transit (excluded the Mini), HD, X, and Balance series, which you will see the setting like this, under Network > WAN.
