Low speed test with balance 305

hello, I have a speed problem with my router I have two cable connection 250Mbit/s each. when i do a speedtest i get 50mbit/s with my balance 305. Before it was correct and I changed nothing in the configuration

do you have an idea of the problem?

than you

I would test the cable connections individually for the next step to help narrow this down.

yes i have test 2 modem and i have 250mbit/s

To clarify, going through the Balance 305 you get 250 Mbps with either connection but only 50 Mbps when utilizing both at the same time? Please open a support ticket with us here so we may investigate.

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are you using drop- in mode?

No is deactivate