Ref.: #34207
Background/Details:
The router Wi-Fi WAN could possibly be unable to connect to the AP that operates in 802.11AX (Wi-Fi 6) + Channel Width set to Auto mode.
We have developed special firmware versions 8.5.2s032 and 8.5.2s033 (preferably the latter), which resolve this issue. This fix has also been incorporated into the 8.5.3 GA firmware release.
Affected firmware version:
8.5.2 GA
Affected models:
Balance: 20X, 310 Fiber 5G
MAX: All (Exclude: BR1 ENT, BR1 Mini 5G/Core, BR2 Micro, Transit Core, HD2 Mini, HD1/2 Dome/IP67)
B One: B One, B One 5G/Plus
UBR: Plus
MediaFast: HD2/4
PDX, MBX
Fixed in firmware version:
8.5.2s032, 8.5.2s033
Workaround:
If you prefer to stay in firmware 8.5.2GA, to work around this issue, you can disable the AX mode or manually configure the channel width on the AP.