[Known Issue] [8.5.0 - 8.5.3] BR1 Mini 5G "No SIM card detected" Upon Boot Up with RemoteSIM Only

[WeiMing]

Details:
The issue is reported for the deployment use case below :
SIM Injector <–LAN–>** BR1 Mini 5G**

• Only RemoteSIM is being used, and no physical SIM card is inserted in the BR1 Mini 5G.

Upon a power cycle, the BR1 Mini 5G may randomly start up with a “No SIM Card Detected” condition instead of establishing a RemoteSIM connection.

BR1 Mini 5G Web Admin Dashboard showing the issue :

We have prepared a special firmware (8.5.3s006) to mitigate the issue. The fix will be included in the next GA release.

Affected firmware version:
8.5.0, 8.5.1, 8.5.2, 8.5.3 GA

Affected models:
MAX BR1 Mini 5G (HW2 and above) only

Fixed in firmware version:
8.5.3s006

Download link: [here]

NOTE:
Other MAX BR1 Mini models (LTE and LTEA variants) are NOT affected.

[MarceloBarros]

I found a weird software bug, with BR1pro5g (Synergy controler) and br1mini5g (no WiFi) / (Synergy device)

and a message about NO SIM CARD at br1mini5G (a)

and a message about NO SIM CARD at br1mini5g (b)

All device are running 8.5.2s042.

And… I don’t have eSim card on both devices.

AND looking at the dashboard of the br1mini5g (synergy device) … the sim card is there… (sample)

also…
There is no arrow/link to access the Synergy device at the ip configuration

at the end of “Default Gateway” should be an arrow… Correct?

updating… ticket id 25090708

[sitloongs]

@MarceloBarros ,

Based on the issue description given, it should not related to the known issue reported here. Can you please create a ticket to allow support team to check ?

[Jiang_Lin]

ah, no wonder, so we need upgrade Br1 mini to this right