Ites Showing Offline in InControl 2 but Online Locally

We have multiple sites that are appearing as offline in InControl 2. However, when we access the devices locally via their web admin interfaces, they are online and fully operational. WAN connectivity is working fine at the site level, and internet access is confirmed.

Please check this All devices showing off-line - #11 by Wayne_Eveland

Hi All,

The website is now stable, and the devices are gradually coming online.

We apologize for any inconvenience this may have caused.

Sincerely,

Ramiro Bocanegra
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