Ios App Updates

Product Discussion Peplink Balance
1

HI

I have an Ballance 1350.
i am unable to do any form of Apple Ios application updates.
i have tried different ISPs to confirm that its not with them.
the moment i bypass the Peplink i can update the apps.
i have also factory reset the device and setup the bare minimum without success.

Any idees?

2

Hi,

I tested it is working fine.

  1. Can you share the network diagram in order for me to understand better of your environment?

  2. Please share the setup of your Outbound Policy, Firewall Outbound Rules and Web Blocking if any.

Thank you.

3

Hi

Inet - > Peplink 1350 -> wireless ap -> Apple/android and notebooks

OUtbound policy - enforced all data ether12
Firewall outbound and inbound -> ANY-ANY-ANY-ALLOW
WEB Blocking -> No entries

Regards

4

Hi,

This is strange. Please help to open ticket for us to take closer look.