InTouch via FusionHub FAQ

Can I remotely access my device with InTouch via FusionHub?

Yes, the only requirement is that the device and FusionHub require a valid care plan subscription. InTouch can then be accessed through InControl.

What is the throughput limit of InTouch on a FusionHub?

The maximum speed is 10 Mbps.

Is there a way to increase the speed?

No higher speeds are available.

Does FusionHub have a quota that needs to be topped up?

FusionHub does not have a quota. Usage will only be deducted from the remotely accessed device’s SFC quota.

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