I had to take off the face plate for my new Max BR1 Mini. There are 3 cables, Main, GPS, Diversity. I think starting on left with main it is black, gray, black. Is that correct?
Hell @David_Maynor,
Welcome to the Peplink Community Forum.
Out of interest, why did you need to pull it apart? The casing is a key part of the RF Shielding and heat dissipation for the unit’s design. If this is a brand-new unit, you may have voided the warranty, regrettably, unless you had written permission from Peplink to open it.
Here are some thoughts on how you get this operational again:
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Who is your local Certified Peplink Partner that you brought your Peplink solution from (https://www.peplink.com/buy/peplink-certified-partners/)? They are the best equipped people to help you get the most out of your Peplink solution.
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Raise a Support ticket with Peplink at https://www.peplink.com/support/ and ask for help, even if it is out of warranty and mention your support ticket number back here.
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If you do have written permission, contact that person for additional support.
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Buy another unit, and this time, do not pull it apart.
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Trial and error, see what connection works when you plug in your various antennas & GPS receiver.
I’m sure you’d like a direct answer, though Peplink Partners are not allowed to open the units without written permission and must not share or publish the internal workings of the routers.
Wishing you well on getting this working,
Marcus ![]()
