We are a reseller of Peplink product, for instance the MAX BR1 which we have been selling more and more the last few months.
Unfortunatly, there have been some complaints about not being able to put a data limit on the 2nd SIM-card and no automatic failover on the router.
I’ve spoken to Jason from Peplink Support via e-mail about why there can not be put a data limit on the 2nd SIM-card and why there is no automatic failover.
He said this feature will be implemented soon via a firmware update, but he didn’t have an idea of when this will take place.
He advised me to inquire directly on this forum about the schedule attached to this functionality.
So my first question is: Is there any info on the release date of this functionality?
Second question: Why will the automatic failover only work when both SIM-cards are from the same provider (As stated on the Peplink knowledge base)?
This is basically restricting the customer to one provider and when that specific provider has connectivity problems, the customer cannot automaticly switch to a different provider.