On 1 out of 11 Balance One’s will not connect via Remote Web Admin on the Incontrol2.peplink.com management portal. It starts out normally: opens in a new tab, rectangle screen with the spinning circle appears, after about 45 seconds it simply does goes to a blank white screen. This started around December 11th.
Tried: Chrome 70 and IE 11, Incognito and Inprivate, cleared temp files, connect from a remote computer (behind balance one) and another in Azure (no peplink firewall), upgraded firmware from 7.0.1 to 7.1.1, rebooted Balance, rebooted cable modem (ATT U-verse [other U-Verse sites work]), all three user accounts on InControl having same issue (earth.ic.peplink.com), turned off InControl on the Balance–applied changes–reboot–turned InControl back on–rebooted.
I can connect from local computer to the admin console.