Incontrol2 notifications

IC2 has quite comprehensive filtering options for email notifications:

but we can’t use any of those filtering options for HTTP/S notitications.

We use some custom automation to collect alerts from IC2 and integrate them into our PSA in the right location per customer etc, but it would be REALLY nice if we could pre-filter these in IC2 before they get sent.

For example, we can set delays on wan down notifications for some wan links for email but we can’t do that for HTTPs… it would be really good if we could.

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I would also like to be able to filter HTTPS IC2 notifications like we can do with email.

Has this be added yet? Is it coming @Michael ?
If not could it be considered please?

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The reason of not having the filters for HTTPS notifications because they are supposed to be read by programs. It should not be hard to filter the messages you want programmatically. Can your program do that?

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We can filter by device type, type of alert etc but its harder to do:

  • 5 min delay on alert for wan link down
  • only alert on priority 1 wan’s

for example

Yes it can, but with 10’s of thousands of potential device level notifications possible when managing a large estate it would be nice to only generate a http(s) notification for a specific notification type when needed.

Today for one customer we send an email notification for device offline notifications only if it is offline for longer than 10mins. if I enable https notifications I will get thousands of notifications when the cellular wans go up and down, starlink goes up and down etc that I don’t need.

Having logic at the point of generation that lets me filter which types of notifications I want and when I want them sent - like I can with the email notifications, would be valuable to me.

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Nicely said @MartinLangmaid
+1 this, I agree its not that it’s hard for the programs , but when you have thousands of devices we don’t want to open the flood gates of messages, it’s also sending more data from ic2 that is un-needed.

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