Recently I’ve noticed the signal strength for the MAX-BR1-LTE-US displayed in inControl2 can be misleading.
It could be that some of our units connect to Verizon LTE on the AWS 1700/2100 MHz band.
InControl2 only shows the RSRP signal strength as -108dBm (1-bar)
If I log into the unit itself RSRP is -108dBm but RSSI is -77dBm (full bars)
RSSI has been the historical metric used when looking at signal strength for 3G, GSM, CDMA1X etc. but in the LTE realm the RSRP is actually a much more specific reading. Here is a link to more detail:
Thank you for pointing it out the discrepancy, our teams now are aware and working towards to standardize the display in both InControl2 and device Web Admin in coming firmware.
Been over a year and this is still wrong in FW 7.01
Any plans to correct? I can’t verify signal strength using InControl2 without logging into “Remote Web Admin”.
Also recently I’m seeing T-Mobile listed in the carrier when connected to Verizon as 3G
Hi Michael,
That unit was setup here and then shipped for installation so I can’t send a live screenshot via the feedback but I did do a screen shot that I had saved and attaching.
It was also showing T-Mobile in the Pepwave GUI.
Thanks
As far as signal strength displayed problem it’s still the Verizon LTE units that connect at the LTE Band 4 AWS frequency.
Incontrol2 shows this and 1-bar
Logging into “Remote web admin” shows full bars and this
Actually we want to see a live unit. It could greatly help identify the problem quickly. So when you see the problem on any unit, just press the Feedback button to report to us. If we could also witness the issue, that’s good. Even if not, we could monitor when it is online. Thanks!