Been fighting with InControl2 False Offline alert since my day 1 on it.
Still have not been resolved.
Keep opening tickets but no luck, is it just me or some one else seeing this?
Date: Thu, 27 Mar 2014 15:04:46 +0000
From: InControl 2 <email@example.com>
Subject: Offline alert: 1 device in Indy
1 device offline for more than 60 minutes at 2014-03-27 11:04Z20_3GWRiverside (2830-E0C8-8D3A) - “Pepwave Surf SOHO”
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And device currently online, and it was down only for few seconds.
Here is report and it matches DATA from our monitoring system: Online / Offline History [TABLE=“class: display table table-bordered, width: 100%”]
[TH]Offline Time[/TH] [TH]Online Time[/TH] [TH]Duration[/TH] Thu, Mar 27 10:04:10 Thu, Mar 27 10:04:33 a few seconds [/TABLE] But I received Email alert was sent first that device was offline longer then 10 minutes, now see above offline more then 60 minutes. little bit annoying then you have almost 100 devices.