InControl Problems with Ap One


#1

I hope this is the right section to discuss my problem.

I have a balance 380 and a Ap one. InControl had 3 wireless networks managing my Ap one. I have tired to change the password to one of my wireless networks with no success. When i save the changes and check the Web Admin, the password for the wireless is still the same. What am I missing?

And also i can only see 2 wireless ssids in the Web Admin not the 3.

Any suggestions?

Thanks,

Jesse


#2

I’m wondering if the configuration profile in InControl was synced properly. Does it say the date and time when the profile was synced under “Device Properties” > “Settings” > “Configuration” Tab? (Please also make sure that the firmware is 3.3.1.) If it’s showing the appropriate date and time, I will try to create a new profile instead of cloning the existing one. Then you can apply it to the AP One to see if that works or not. If this didn’t work, I would factory reset the AP One. Then, InControl would automatically apply its new configuration to the AP One. Your feedback is very much appreciated.