I am not sure when this started, but we have some number of devices that fail to report ANY wan or cellular data via the incontrol API and the direct device API. This is a very serious problem as we are unable to alert or bill for data usage.
Has anyone else seen this? I am also opening a ticket with more detail
I have put in a ticket. It is random devices in groups where other devices are reporting usage. And the usage does show in in control and web admin. But is missing in API calls.