I purchased a new device from Mobile Must Have and am unable to add it to my InControl. I read other posts where it says used devices cannot be added without first removing them from the original owner, but this is a new device. Any help would be appreciated.
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You should work with your point of purchase partner (MobileMustHave). Post back here if you aren’t able to resolve.
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Hi I purchased a new B One peplink from Amazon and when I tried to add it to InControl I received the following message: “ Device already belongs to another organization”. I contacted Amazon support and they indicated that I was sent a brand new device. In fact the box I received was sealed and the device I received looked new and had no configuration. Please kelp. Thanks