Inbound traffic - exede freedom plan and wifi router

Hello all,

I recently changed my exede service to the “freedom plan” which required switching out my modem for the new modem/wifi router combination that exede offers.

Since making the switch I have no inbound traffic on that link - the new router supplies the balance 20 a DHCP address instead of the public IP that the old one used to connect to. I tried putting in the public IP, default route and Exede DNS as a static IP, but that gave me no connectivity at all.

I realize that this is a bit of a corner case, but I wonder if anyone on this forum has experience setting this router up with the balance 20 to allow inbound traffic…

Thanks!
Graham

Hi,

Exede service “freedom plan” have the public IP ? Can you provide the info for the new Exede router LAN & WAN current setup for us to consider the require setup ?

Thank You