Inactive Clients and DHCP Records

Product Discussion Peplink Balance
1

Dear Guys ,

I don’t know why Peplink doesn’t remove inactive records from client list and DHCP records !
we have stale records more than 6 months in the client list although it says record expires in x days but it is still there after x days!

please someone advise.

Thanks - Hootan

1 Like
2

Hi Hootan,

Please open ticket here. Please turn on Remote Assistance as well.

2 Likes
3

Done.

Thanks for your support

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4

I have a problem similar to Hootan’s. How can I solve that? Thanks

1 Like
5

@Ruben_Leon_Ereu

May i know the firmware version running for your device ? If you maintain the latest firmware, the inactive clients will be removed when the DHCP leased time expired.

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image853×42 2.89 KB

2 Likes
6

image.png

does not automatically delete inactive clients…

It would be good if they put a button to debug the inactive clients manually. As a recommendation

Thanks

1 Like
7

@Ruben_Leon_Ereu

Inactive clients will be removed in the following conditions:

  • DHCP client leased time expired.

If you still found Inactive client is not removed after the list time is expired. please open a support ticket for support team to check.

1 Like