Imsi and iccid fields are blank

MAX BR1 Mini Lite
Firmware 8.0.0
Carrier AT&T
sim card unlocked

I put the sim card in and it is detected but the imsi and iccid fields are blank.
Tried a different sim card and it does work, also tried this sim in a phone and that works. I went to the at&t store and got the sim swapped, still does not work, double checked again that it could work in a phone and that is fine. For some reason this specific sim card does not work in the hotspot but does work in several other devices I have tried.