Hello, I am a tech newbie so please bear with me.
I have suspected for a long time that my Bal20 is not working properly. It is fed by two internet modems: Att Uverse and Comcast Xfinity. Today when the Comcast technician was here in the house doing some work, she disconnected the Comcast feed which shut down the Comcast internet. I know that my Uverse connection is working, because I can connect to the Uverse internal wifi with my portable device and get a solid connection. So when the Comcast internet was down today, I expected that the Bal20 would switch over to the Uverse connection and that I would have uninterrupted internet connection. But that was not the case! There was no internet connection at all during this period, until the Comcast internet was re-established.
Also, when I start a web browser on a computer that is connected with the Peplink Balance through the LAN and try connecting to the Web Admin Interface (using http://192.168.1.1) I cannot establish a connection. I get: “This webpage is not available” message.
In advance, thanks for any tips or pointers.